Frequently asked
Ask us anything. Here's most of it.
The tour itself
- Do I need to hike to see Bovilla Lake?
- No. Our 4x4 drives the gravel track all the way to the viewpoint above the dam, so you step out of the vehicle at the view. Most other Bovilla tours include a 40–60 minute climb up Gamti Mountain — ours does not.
- Is the tour private?
- Always. You never share the vehicle with strangers and there is no fixed group schedule. The car and the driver are yours for the duration.
- Can we stop wherever we want?
- Yes, and waiting time is included. If you want twenty extra minutes at a viewpoint, or a coffee in a village on the way, just say so.
- Do I need a driving licence?
- No. You are a passenger throughout. Licences, age limits and driving experience are irrelevant — unlike a self-drive rental.
- Is it suitable for children or elderly travellers?
- Yes — they are a large part of who we built this for. There is no walking required, the vehicle is comfortable, and you set the pace.
- What language does the driver speak?
- English and Albanian. Tell us in advance if you need another language and we will do our best.
Booking and payment
- How do I pay?
- On the day, to your driver, in cash or card. There is no online payment and no deposit — reserving costs nothing.
- Why is there no online payment?
- Because we would rather you pay for a day that actually happened. You reserve free, we confirm, and money changes hands when you are back at your door.
- Can I cancel?
- Yes, free of charge up to 24 hours before your departure. Just message us. Nothing was charged, so there is nothing to refund.
- How quickly will you confirm?
- The same day, usually within a couple of hours, by WhatsApp on the number you give us. We are reachable 09:00–20:00 daily.
- The calendar says a day is full — is that real?
- Yes. The calendar reads live from our fleet, and a struck-through day means every vehicle is committed. Message us anyway if your dates are fixed; occasionally something moves.
- Can you take more than four people?
- Not in one vehicle. For larger groups message us — we can sometimes run two cars on the same departure.
Logistics
- Do you pick up from my hotel?
- Yes, door-to-door anywhere in Tirana, included at no extra cost. Give us the hotel name or the street address when you reserve.
- Can you collect us from Durrës, Golem or the airport?
- Ask us. It is usually possible with notice and may carry a small surcharge for the extra distance.
- How far is Bovilla Lake from Tirana?
- About 15 km north: roughly 25 minutes of tarmac plus 20–30 minutes of gravel track. Door to viewpoint is 45–60 minutes.
- What should I bring?
- Sunglasses, water, and a layer — the viewpoint is several degrees colder than Tirana and the wind funnels through the canyon. Shoes with grip if you plan to walk around at the top. There are no facilities at the lake.
- What happens if the weather is bad?
- The road is drivable year-round. If conditions would genuinely spoil the mountain section we call you the evening before and move your date at no cost.
- When is the best time to go?
- May, June, September and October for colour and comfort. Early morning or late afternoon for the light. See our full guide on the best time to visit.
Still not answered?
Message us on WhatsApp — you will get a person, not a form reply.